Payment information

Payment department location

Our payment department is based in Australia. The designated bank account details provided for eligible transactions are Australian bank account details.

Available payment methods

Bank transfer / wire transfer, including international SWIFT transfers where your bank requires them. PayID only where supported by the relevant bank and the agreed payment arrangement. Credit cards, PayPal and cryptocurrency are not accepted through this website.

If you are paying from New Zealand or another country, your bank may process the payment as an international transfer to Australia and may apply currency conversion rates, transfer fees or intermediary bank charges. The accepted currency and any applicable fees are stated in your transaction documents before you commit.

Escrow protection for eligible transactions

Eligible purchases covered by our escrow agreement follow the documented 30-day inspection period and release process: funds are held by Halfmoon Bay Motors in its own business account and released to the seller only when you elect to keep the vehicle and the agreed release conditions are satisfied. Not every purchase automatically qualifies — eligibility is confirmed in writing before you pay.

Escrow ProtectionRead the complete explanation of the 30-day inspection period, fund release, returns and refunds.Learn how Escrow Protection works →

Payment instructions

Always use the verified payment instructions associated with your order or invoice. Our team provides transaction-specific verified instructions after the purchase or shipping terms are agreed. No bank details or PayID instructions are published on this page, and you should never rely on outdated, fabricated or unexpectedly changed instructions.

Due dates, deposits and release

Payment deadlines, fees, deposit requirements and refund conditions are specified in the agreed transaction documents before commitment. Vehicles are released only after authorized staff confirm cleared funds and required documents.

Unmatched payments

Use the agreed reference and contact our team if funds cannot be matched. Uploading a transfer receipt does not mark an order paid. Authorized reconciliation is required.

Refunds

Refunds and authorized deductions are handled according to the signed terms and mandatory legal rights. For eligible escrow-protected transactions, the return and refund process is explained on the Escrow Protection page.

Customer support

For payment questions and verification assistance, contact support@halfmoonbaymotors.com.